FAQs

Renascent Business Solutions is a leading provider of technology-driven solutions designed to streamline business processes and improve productivity. Our services include Enterprise Email, Email Hosting, Secure Relay Service, Fetch Mail Service, Mail Archival Service, Ticketing Systems, Document Management Systems, and Network Management Solutions for businesses of all sizes.

Solution Analysts welcomes you to try our services. We invest the same time and energy in Pilot Projects as real projects. We have always succeeded in continuing the relationship after demonstration of ability in a pilot project different from prototypes.

Our ticketing system management solution includes a host of tools to help organizations track, manage, expedite, and handle incidents effectively. The software is designed to sort tickets based on categories, urgency, and impact, and is available to end users for tracking and status updates. Our solutions currently include Request Tracker (RT) and OsTicket.

Renascent’s document management system enables automated workflows and processes to manage, update, and store documents within an organization. The software helps simplify the life cycle management process of documents, improving workflow efficiency by streamlining and optimizing document management processes.

Renascent’s network management solutions help organizations achieve stable and secure connectivity, critical to productivity. Our solutions include a range of tools to manage IP addresses, network monitors to detect and alert issues, load balancers for effective use of available bandwidth, and firewalls to secure networks from external or internal threats.

Renascent uses a range of security measures to ensure the security of email communications, including thorough mail scanning, support for standard protocols, and the management of user mailboxes, groups, and restrictions. Our solutions are implemented locally or in the cloud, depending on the specific needs of each client.

Incidents are assigned to appropriate staff members automatically by the ticketing software, based on categories, urgency, and impact. This helps manage the workflow and ensures that no tickets are misplaced.

Renascent’s document management system uses advanced security features to maintain privacy with teams, customers, and partners. The software enables organizations to manage, update, and store documents in a secure and accessible manner, while also adhering to industry standards and regulatory authorities.

Renascent offers a range of network management solutions, including IP address management, network monitoring, load balancing, and firewall security. Our solutions are designed to help organizations achieve stable and secure connectivity, critical to productivity.

Pricing for Renascent’s email solutions varies depending on the specific needs of each client. Contact us for a tailored quote based on your individual requirements.

RenascentBusiness Solutions prides itself on providing tailored and customizable solutions to meet the specific needs of businesses of all sizes. Our team of experts works closely with each client to understand their unique requirements and design a solution that fits their needs perfectly. In addition, we have tie-ups with all major vendors and implement services on time to ensure maximum efficiency.

Our team of experts provides round-the-clock support for all our services, including E-mail solutions, Ticketing System Management, Document Management solutions, and Network Management Solutions. Whether it’s a technical issue or a question about your account, we’re here to help. In addition, we also offer training and support to ensure that your business can fully utilize our services to their fullest potential.

Absolutely! Our team of experts has extensive experience in managing large-scale projects for businesses of all sizes. No matter how complex the project is, we have the tools, knowledge, and expertise to deliver results that meet and exceed your expectations.

The process of implementing our services is straightforward and designed to minimize disruption to your business operations. We work closely with you to understand your needs and design a solution that fits your requirements. Our team of experts then handles the implementation and training to ensure a seamless transition.

Yes! Our services are designed to be scalable and flexible, so they can grow with your business as your needs change. Whether you need to add more users or upgrade your systems, we can help you make the necessary changes with minimal disruption to your operations.